Working with us
At Riverside Millwork Group, our project management philosophy is simple; every project has a unique solution, which we arrive at with you. Our products and services become part of your home, part of your family life. When you entrust us with that opportunity, we commit ourselves to taking a consultative approach to finding that solution – ensuring clear communication with you throughout the entire process. We understand that each customer has unique needs that often require us to challenge our boundaries and explore new concepts. No matter how challenging a project can be, we pride ourselves on upholding the highest standards of customer service.
The collective years of experience at Riverside Millwork Group can literally be measured in centuries! A great many of our staff ‘cut their teeth’ in the woodworking industry, having dedicated themselves to life-long careers in our operations, becoming masters of their craft and mentors for their team members. Similarly, our sales team includes experienced trades and craftspeople who are fully versed both on and off the tools, enabling them to educate our customers resulting in improved and inspired project solutions.
Riverside Millwork Group believes in continuous improvement; of our products, our process, and of ourselves. We are a diverse team of professionals committed to keeping our skills and technologies rele- vant, and we strive to be leaders of innovation in our industry. We have developed our project management process through years of refinement and practice. If something doesn’t work, we fix it – assessing problem areas allows us to anticipate future challenges and strengthen our process to improve our customer service.
What sets us apart from our competitors is our consultative approach to project management. From the early concept stage, through design, manufacturing, delivery and installation, we are in constant communication with our customer – confirming every detail along the way. We are committed to providing the best possible value, and we do this by suggesting products and services that we believe are best suited to your needs. So often we have customers telling us that they had a very different idea of what they needed before they began working with us, and end up being thrilled with a final product they had a part in creating.
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